Privacy Policy

Last updated: July 2026

1. Overview

At Salt Pan Salt (saltpansalt.com), based in Gozo, Malta, we respect your privacy and are committed to protecting your personal data in compliance with the EU General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and store your personal information when you visit our website or make a purchase.

2. Information We Collect

When you place an order, contact us, or interact with our website, we may collect the following details:

  • Contact Information: Name, email address, phone number, and delivery/billing address.
  • Transaction Details: Items purchased, order history, and payment status (note: full payment card details are securely processed by third-party payment providers and are never stored on our servers).
  • Technical Data: IP address, browser type, and basic analytics data used to improve site performance.

3. How We Use Your Information

We process your data for the following essential purposes:

  • To process and fulfill your orders, including dispatching packages to your address.
  • To send order updates, shipping notifications, and respond to customer service inquiries.
  • To comply with statutory legal, VAT, and financial record-keeping requirements under Maltese law.

4. Data Sharing & Third Parties

We will never sell, rent, or trade your personal information. We only share necessary data with trusted service providers strictly to operate our business, such as:

  • Postal & Courier Partners: Malta Post and international shipping services to deliver your products.
  • Payment Processors: Secure gateways (e.g., Stripe, PayPal) to process transactions safely.

5. Cookies

We use essential cookies to maintain your shopping session (e.g., keeping items in your cart) and basic non-intrusive analytics cookies to understand page activity. You can disable cookies in your browser settings if you prefer.

6. Your Rights Under GDPR

As a user located in the EU/EEA, you have the right to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your personal records.
  • Restrict or object to our processing of your personal data.

To exercise any of these rights, please contact us at info@saltpansalt.com.

7. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please email us at info@saltpansalt.com or visit our Contact Page.